柳工加納呼叫中心正式上線

LiuGong Ghana Call Center Officially Launched

柳工加納呼叫中心

正式上線

為支持加納政府的可持續(xù)鄉(xiāng)村道路維護項目，柳工在交付千臺設備后迅速設立16個網(wǎng)點，并設立專項呼叫中心以提升客戶服務體驗。該呼叫中心已于上月上線。

To support Ghana's District Road Improvement Programme, LiuGong established 16 service branches after delivering over 1,000 machines and set up a dedicated call center to enhance customer experience. The center went live last month.

01

便捷服務

Convenient Service

客戶可通過服務熱線快速發(fā)起咨詢、維修等請求，由專業(yè)客服人員處理，確保高效反饋。

Customers can quickly request consultations or repairs via a hotline, with professional support ensuring efficient feedback.

02

高效管理

Efficient Management

工單流程實現(xiàn)一鍵流轉與智能監(jiān)控，系統(tǒng)通過APP和郵件提醒，提升服務效率。

Service requests are streamlined with automated workflows and real-time monitoring. The system provides reminders via app and email, highly improving service efficiency.

03

數(shù)據(jù)洞察

Data Analysis

實時追蹤關鍵指標，優(yōu)化服務質量，預測客戶需求。

Key metrics are tracked in real time, helping optimize service quality and predict customer needs.

柳工加納呼叫中心將為客戶提供統(tǒng)一、標準化的服務，樹立柳工全球高效、專業(yè)的服務品牌。

LiuGong Ghana Call Center provides customers with standardized after-sales service and establishes LiuGong’s global reputation for efficiency and professionalism.

延伸閱讀

加納總統(tǒng)出席，柳工設備成功交付

President of Ghana Marks Successful LiuGong Equipment Delivery

有獎征集

歡迎與我們分享更多您與柳工的故事。

分享內容一經(jīng)采用，

即有定制好禮贈送！

相關圖片、視頻及文章（未經(jīng)發(fā)表）

可發(fā)送至：

overseas.marketing@liugong.com

2002年提出“建設開放的國際化柳工”至今，柳工已擁有超過30家海外子公司&機構，4座海外制造工廠，5大全球研發(fā)基地，300多家經(jīng)銷商，為170多個國家和地區(qū)提供產(chǎn)品和服務。在打造具備全球競爭力的世界一流企業(yè)背景下，柳工將持續(xù)積極建設全價值鏈協(xié)同發(fā)展的全球戰(zhàn)略合作伙伴關系，堅定推進全面解決方案、全面智能化、全面國際化的“三全”戰(zhàn)略。

In 2002, LiuGong put forward the globalization strategy. Since then, LiuGong has had over 30 overseas subsidiaries & offices, 4 overseas manufacturing plants and 5 R&D bases spreading across the world. More than 300 dealers provide LiuGong products and services to the customers in over 170 countries & regions. Guided by the reform of building a world-class enterprise with global competitiveness, LiuGong will continue to actively build a synergistic global strategic partnership across the entire value chain by firmly promoting the "Total Globalization, Total Solution and Total Intelligent" strategy.

關注我們

---

聲明：本文系轉載自互聯(lián)網(wǎng)，請讀者僅作參考，并自行核實相關內容。若對該稿件內容有任何疑問或質疑，請立即與本站聯(lián)系，本網(wǎng)將迅速給您回應并做處理，再次感謝您的閱讀與關注。